An Update process fails due to a duplicate ID error. What is the first step a Campaign Business Practitioner should take to determine the root cause?

The correct approach in this scenario is to first right-click and display the target of the population, then add columns to analyze the IDs. This step is crucial because it allows the Campaign Business Practitioner to gain direct insight into the data that is causing the update process to fail. By displaying the target and examining the IDs, the practitioner can identify which records are duplicates and understand the nature of the issue more clearly. This step is a hands-on approach that focuses on the specific data involved, which is essential for diagnosing the root cause of the error.

In contrast, contacting an Administrator may provide help, but it does not address the immediate need to analyze the data directly. Analyzing the logic in the workflow is important, but it assumes the error may stem from the code rather than the data itself. Finally, adding a deduplication process without first understanding the root cause of the duplicates may lead to a temporary fix rather than a comprehensive solution. In summary, examining the IDs first provides critical information that informs future actions and the adjustment of the workflow.